Mortgage Jargon Buster

Whether you're a first-time buyer, or looking to refinance your existing home, understanding this jargon is crucial to making informed decisions. That's why we've created this comprehensive Mortgage Jargon Buster — your go-to resource for demystifying complex mortgage terms.

Table of Contents

Navigating the world of home buying can often feel like learning a new language, especially when you’re bombarded with unfamiliar mortgage terms. Whether you’re a first-time buyer, or looking to refinance your existing home, understanding this jargon is crucial to making informed decisions. That’s why we’ve created this comprehensive Mortgage Jargon Buster — your go-to resource for demystifying complex mortgage terms. From APRs to LTVs, our guide breaks down the most common and confusing mortgage terminologies in plain English. Perfect for anyone learning about or refreshing their understanding of mortgages, this blog aims to simplify your mortgage journey, making it more accessible and less daunting. Bookmark this page and empower yourself with the knowledge you need to navigate the mortgage process with confidence!

A

Agreement in Principle

An Agreement in Principle (AIP), alternatively referred to as a mortgage in principle or a decision in principle, is a preliminary evaluation that provides an estimate of the amount you might be eligible to borrow for buying or remortgaging a property. It serves as a useful document that you can present to estate agents or property sellers, demonstrating your potential financial capability to make a purchase. This initial agreement plays a crucial role in the home-buying process, offering an insight into your borrowing capacity before you proceed with a full mortgage application.

Annual Percentage Rate of Charge (APRC)

The Annual Percentage Rate of Charge, commonly known as APRC, represents the entire cost of your loan calculated as an annual percentage rate. This figure includes not just the interest rate but also encompasses any additional charges associated with the loan. The purpose of the APRC is to offer you a comprehensive and standardized measure, facilitating an easier comparison between various mortgage offers. By presenting the total cost of the loan on an annual basis, the APRC serves as a crucial tool in evaluating and contrasting different mortgage options in terms of overall expense.

Arrears

Being “in arrears” occurs when you miss or are late on making your scheduled mortgage payments. This term specifically refers to the state of having overdue payments, indicating that you are behind in fulfilling your mortgage obligations. It’s a situation that mortgage holders aim to avoid, as it can have implications for your credit score and future borrowing capabilities.

B

Base Rate

The Base Rate is the interest rate established by the Bank of England and serves as the benchmark for setting the interest rates on various financial products, including mortgages. Tracker mortgage rates, as well as many lenders’ standard variable rates, typically move in alignment with this rate. When the Bank of England adjusts the Base Rate, it usually influences the cost of borrowing and the interest rates that consumers pay on their mortgages.

Broker/Intermediary

A Broker, or Intermediary, is a professional who offers guidance and advice in navigating mortgages and other financial affairs. They act as a mediator between you and financial institutions, assisting in finding suitable mortgage options and managing other financial decisions. Their expertise lies in understanding your financial needs and matching them with products and services.

C

Capital and Interest Payment

This refers to your regular monthly mortgage payment, which not only addresses the interest charges but also gradually decreases the principal amount you owe. Each payment is designed to cover the interest cost for the period and simultaneously reduce the total outstanding balance of your mortgage loan.

CHAPS Fee

This is a charge incurred for the electronic transfer of mortgage funds to the borrower. CHAPS, which stands for Clearing House Automated Payment System, ensures quick and secure transfer of large sums of money, typically required in mortgage transactions.

Conveyancing

Conveyancing is the legal term for the process involved in the buying and selling of property. This crucial step can be undertaken by either a solicitor or a specialised, licensed conveyancer. It encompasses all legal and administrative work required to ensure a house purchase or sale is valid under law.

Cost of Credit

The Cost of Credit is essentially the difference between the total amount you borrow and the total amount you will pay back, including all interests and additional charges. It represents the total expense of taking out the loan.

D

Decision in Principle

A Decision in Principle, also known as an ‘Agreement in Principle’, is a preliminary confirmation from a lender indicating your eligibility for a mortgage. It is an early step in the mortgage process where the lender assesses your financial situation to determine how much they might be willing to lend you. This is not a guaranteed offer but gives a good indication of what you could borrow.

Deeds

Title deeds are essential legal documents that officially record the ownership of a property and any land associated with it. They provide vital information regarding the rights, obligations, and responsibilities of the property owner and are crucial in property transactions.

Deposit

The Mortgage Deposit is the initial amount you contribute towards the purchase price of a property. This sum varies depending on the lender’s requirements and the mortgage product chosen. For first-time buyers, some lenders offer mortgages that require as little as a 5% deposit, making property ownership more accessible for those with limited savings. The size of your deposit can significantly impact the terms of your mortgage, including the interest rate and overall affordability.

E

Early Repayment Charge (ERC)

An Early Repayment Charge (ERC) is a fee you may incur if you repay your mortgage, or a significant part of it, earlier than agreed. This is commonly associated with fixed-rate mortgages and other mortgage types where specific repayment terms are set. The exact amount of this charge can vary, so it’s essential to refer to your original mortgage agreement or terms and conditions to understand the potential costs involved. ERCs are designed to compensate the lender for the interest they lose due to the early repayment.

Equity

Equity in a property is the difference between its current market value and the outstanding balance on your mortgage. Essentially, it’s the portion of your property that you truly ‘own’. As you pay down your mortgage, or if the property value increases, your equity in the property grows. This can be a significant financial asset over time.

Exit Fee

An Exit Fee, also known as a mortgage discharge fee, is an administrative charge you may need to pay to your mortgage lender or service provider when you fully repay your mortgage. This fee covers the lender’s cost of removing the mortgage charge from the property and other administrative tasks associated with closing your mortgage account.

F

Fixed Rate Mortgage

A Fixed Rate Mortgage is a type of loan where the interest rate remains constant for a predetermined period, such as two, five, or more years. This fixed interest rate is unaffected by any fluctuations in the base rate during this time frame. Opting for a fixed rate mortgage offers stability in your repayments, allowing for easier financial planning without the worry of potential interest rate increases.

Freehold

In a Freehold arrangement, you have complete ownership of both the property and the land on which it stands. This means you have full control over the property indefinitely. Unlike leasehold, where you own the property for a fixed term, freehold ownership does not involve paying ground rent or service charges and there’s no landlord or management company to answer to.

G

Gazumping

Gazumping happens in the property market when a seller, after verbally agreeing to sell a property to one potential buyer, decides instead to accept a higher offer from another party. It can also occur if the seller decides to increase the previously agreed-upon price at the last moment. This leaves the initial buyer in a difficult position, facing the choice of either increasing their offer or losing the property. Gazumping is particularly frustrating for buyers, as it can happen even after they have invested time and money in the buying process.

Gifted Deposit

A gifted deposit is a contribution towards your mortgage deposit that is given to you by someone else, typically a family member or close relative. It’s a generous way for family members to help you get onto the property ladder by providing some or all of the deposit required for your mortgage. It’s important for lenders to know that this money is a gift, not a loan, as this could affect your mortgage application.

Guarantor

A Guarantor is a person who agrees to take responsibility for making your mortgage repayments if you are unable to do so. This arrangement is particularly common among first-time buyers, where parents or guardians often act as guarantors. Having a guarantor can make it easier for someone with a limited credit history or lower income to secure a mortgage, as it provides additional security to the lender.

H

Higher Lending Charge (HLC)

The Higher Lending Charge is a fee that your mortgage lender may impose if you borrow an amount exceeding 75% of your property’s value. This charge is essentially a form of insurance for the lender, offering protection in the event you default on your mortgage. The HLC is more common in high loan-to-value mortgages, where the borrower’s equity in the property is smaller.

J

Joint Applicants / Joint Mortgages

Joint Applicants or Joint Mortgages refer to a mortgage agreement where two or more individuals share equal ownership rights over a property. In this arrangement, if one of the joint owners passes away, the ownership of the property automatically transfers in full to the surviving individual(s). This legal provision overrides any specifications in the deceased’s Will regarding the property, ensuring that the surviving joint owner(s) retain complete ownership. This type of mortgage is common among couples, family members, or close friends who want to purchase property together.

L

Land Registry

The Land Registry is a pivotal government agency in the United Kingdom, dedicated to recording and maintaining comprehensive records of property and land ownership. This entity is the authoritative source for identifying legal property owners and documenting any transitions or changes in ownership. It plays a crucial role in ensuring transparency and legality in property transactions across the UK.

Leasehold

In a Leasehold arrangement, you hold the rights to a property, but not the land it stands on, for a predetermined period, often spanning several decades. This form of ownership is typical for apartments and flats. A critical aspect to consider when purchasing a leasehold property is the remaining duration of the lease; properties with less than 70 years remaining can pose significant challenges in securing a mortgage. Lease extensions are possible, but the costs can escalate dramatically as the remaining lease term diminishes.

To gain a deeper understanding of how freehold and leasehold ownerships differ, further exploration and resources are recommended.

LTV (Loan to Value)

The Loan to Value ratio, or LTV, is a critical financial metric in the mortgage process. It quantifies the size of your mortgage as a proportion of your property’s total value. For instance, if you have a £50,000 mortgage on a home valued at £100,000, the LTV would be 50%. This percentage is instrumental in determining the terms of your mortgage, including the interest rate, and reflects the level of risk assumed by the lender.

M

Maturity Date

The Maturity Date in mortgage terminology marks the final deadline for the full repayment of your mortgage loan. By this date, the entire principal amount, along with any accrued interest, must be settled. Alternatively, this date signifies when a new mortgage agreement needs to be formulated, especially in scenarios involving refinancing or mortgage renewal.

Monthly Repayment

Your Monthly Repayment is the specified amount you are obligated to pay your lender each month as part of your mortgage agreement. This payment is a blend of interest costs and a portion of the principal loan amount, gradually reducing your overall mortgage balance over time.

Mortgage Illustration

Before you embark on a mortgage application, you’ll be provided with a Mortgage Illustration. This essential document delineates the key characteristics of your proposed mortgage, including the structure of payments, any applicable fees, and other critical financial details. It serves as a comprehensive guide to help you understand the specifics of your mortgage offering.

Mortgage in Principle

Also referred to as a ‘Decision in Principle’ or an ‘Agreement in Principle’, a Mortgage in Principle is a preliminary assessment from a lender that estimates your mortgage borrowing capacity. It’s an initial step in the mortgage process, providing an early indication of how much you might be able to borrow based on your financial standing.

Mortgage Offer

A Mortgage Offer represents the formal and definitive agreement from your lender, issued once your mortgage application is fully approved. This document meticulously sets out the terms, conditions, and specific details of your mortgage, serving as a binding agreement between you and the lender.

Mortgage Term

The Mortgage Term is the duration over which you agree to repay your mortgage. Common terms range from 15 to 30 years, depending on the arrangement with your lender. The length of this term has a significant impact on both your monthly repayment amount and the total interest paid over the life of the mortgage.

N

Negative Equity

Negative Equity is a situation where the market value of your property dips below the remaining balance of your mortgage loan. This scenario often arises when property values decline sharply, leaving homeowners owing more to their lender than their home is currently worth.

O

Overpayment

Making an Overpayment on your mortgage means paying more than the minimum required monthly amount. This can be in the form of additional monthly payments or a lump sum. Overpayments can significantly reduce the total amount of interest paid over the mortgage term and can shorten the duration of the mortgage itself.

P

Portability

Portability is a feature in some mortgages that allows you to transfer your existing mortgage from one property to another when you move homes. This can be particularly beneficial if your current mortgage terms are favorable and you wish to retain them with your new property.

Payment Holiday

A Payment Holiday is an agreed-upon break from your mortgage payments, typically offered in flexible mortgage plans. During this break, you are not required to make your usual monthly payments, but interest continues to accumulate on your mortgage balance. This feature can provide temporary financial relief in certain circumstances.

Product Fee

The Product Fee, sometimes called an arrangement or setup fee, is charged by lenders for processing and establishing your mortgage. This fee can vary widely among different lenders and mortgage products, making it important to shop around and compare fees as part of your mortgage cost assessment.

R

Rebuild Costs

Rebuild Costs refer to the estimated expenses involved in reconstructing your home from the ground up in case of complete destruction, such as due to a fire. This figure is crucial for insurance purposes as it determines the amount of coverage you need. Unlike market value, rebuild costs typically account for construction and labor costs, ensuring your insurance coverage is adequate to fully rebuild your home in the event of a catastrophe.

Remortgage

Remortgaging is the process of transferring your mortgage from your current lender to a new one. Homeowners often remortgage to take advantage of better interest rates, more favorable terms, or to release equity from their property. It can be a strategic financial move to reduce monthly payments, adjust the term of the mortgage, or consolidate debts.

S

Stamp Duty

Stamp Duty is a government tax paid when purchasing a property. In the UK, properties purchased for up to £250,000 are exempt from stamp duty. However, for properties priced above this threshold, stamp duty is charged at increasing rates, depending on the property’s value. Stamp duty is charged only on the portion/slice of the value over the threshold. The rates are as follows:

Property Value ThresholdRate
Up to £250,000Zero
The next £675,000 (the portion from £250,001 to £925,000)5%
The next £575,000 (the portion from £925,001 to £1.5 million)10%
The remaining amount (the portion above £1.5 million)12%

If you’re buying your first home, you can claim a discount. You’re eligible if you and anyone else you’re buying with are first-time buyers.

Property Value Threshold (First Homes)Rate
Up to £425,000Zero
The next £200,000 (the portion from £425,001 to £625,000)5%
Over £625,000You are unable to claim the relief, and the standard rates will apply.

Standard Variable Rate

The Standard Variable Rate (SVR) is the default mortgage interest rate that your lender will charge after your initial fixed, tracker, or discount mortgage deal ends. This rate is set by the lender and can fluctuate, often influenced by changes in the wider financial market or the Bank of England base rate.

Service Fee

A Service Fee is charged by a mortgage lender for administrative tasks such as acquiring necessary details from your existing mortgage lender, with your written consent. This fee covers the administrative costs incurred by the lender in processing such requests.

T

Tracker Rate Mortgage

A Tracker Rate Mortgage is a type of variable-rate mortgage where the interest rate is pegged at a fixed percentage above the Bank of England base rate. As the base rate changes, the interest rate on your mortgage will adjust accordingly, either increasing or decreasing in line with these changes.

V

Valuation

Valuation is an assessment required by mortgage lenders to confirm that the property you wish to purchase is worth the amount you intend to borrow. This process involves a professional appraisal to ensure that the loan amount is aligned with the property’s market value.

Variable Rate

A Variable Rate mortgage is one where the interest rate can fluctuate over time. This means that the rate, and consequently your mortgage repayments, can increase or decrease if the lender decides to change their standard variable rate. This type of mortgage offers less predictability in comparison to fixed-rate mortgages but can potentially offer savings if interest rates drop.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Approved by The Openwork Partnership on 08/02/2024

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Faith Yearwood
July 18, 2024

Review for Paula, My Mortgage Advisor, and Louise, Her Assistant I had the pleasure of working with Paula, my mortgage advisor, and Louise, her dedicated assistant. From the moment they picked up my case, they demonstrated exceptional commitment and professionalism. Last-Minute Weekend Assistance: When my mortgage application hit a critical point over the weekend, Paula and Louise stepped in promptly. Their availability and willingness to work during non-business hours were truly impressive. Guidance Every Step of the Way: Paula and Louise guided me through the entire process, ensuring I understood each stage. Their expertise helped me navigate complexities, and their patience eased any anxieties I had. Efficiency and Speed: Paula’s knowledge of lenders and mortgage processes, combined with Louise’s organisational skills, ensured that my case progressed swiftly. They worked tirelessly to secure my mortgage offer and kept me informed at every turn. Personalised Service: Paula and Louise didn’t treat me like just another client. They took the time to understand my unique situation and tailored their advice accordingly. Their personalized approach made all the difference. Completion Date Achieved: Thanks to their dedication, I’m thrilled to announce that my completion date is set for tomorrow! Paula and Louise turned what could have been a stressful experience into a smooth journey. In summary, Paula and Louise are an exceptional team. Their commitment, expertise, and genuine care for their clients make them stand out. I wholeheartedly recommend them to anyone seeking mortgage advice. Thank you, Paula and Louise! 🙌

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Rosy Bingham
June 29, 2024

Paula and Louise made buying our first house an enjoyable experience. They guided us through the process and made sure every box was ticked. We didn’t think we would be able to buy a house yet because of the nature of our work contracts, but this was made possible by the expertise at Belle Maison. We can’t thank them enough and recommend their services without hesitation ⭐️⭐️⭐️⭐️⭐️

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Ashley Nicholson
June 10, 2024

Jodie has made the process of our mortgage renewal really easy and took care of everything for us. Thank you Jodie for everything 🌟🌟🌟🌟🌟

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Jemma Perks
June 7, 2024

Paula and Louise have been absolutely fantastic at helping us secure our first mortgage. They explained the steps of becoming a home owner in a simple, yet thorough way, which was easy to understand. We wouldn’t have felt confident taking the big leap into home ownership without their help. As someone who had temporary work at the time, I didn’t think it was possible to get a mortgage, but they made it possible. Thank you, we really can’t recommend Belle Maison enough!!

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Andy Ward
June 6, 2024

Highly Recommended. Claire and then Louise extremely helpful in the whole process. Without them I simply wouldn't have been able to move into my new house. Can't Thank them enough for all their help and support. Thank You.

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MATTHEW BIDDLE
May 29, 2024

Jodi was absolutely brilliant and made everything as seamless as possible. Highly recommend! Thanks again for getting us the best mortgage deal :)

Jodi was the third mortgage advisor I had tried in order to remortgage and then potentially sell my house. She was the only one who managed to complete the process with me and fully understood our rather complex situation. Thought out the process she was helpful, easily contactable and her skills and experience definitely made the situation less stressful. I’m already using Jodi again for my next project ☺️

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Simon Bennett
May 15, 2024

A fantastic service provided by Paula and Louise. Kept up to date through the entire process and all of our questions answered. I would definitely recommend the company and team, and already have done. Thank you again.

Absolutely fantastic experience with Paula and her team, super efficient, quick and friendly! Everything was sorted so efficiently from the first appointment through to completion of our re-mortgage! Keep up the awesome work Paula you are a fantastic lady and I wouldn't hesitate to recommend you! x

Paula has been amazing from the very first call that we had together. She thoroughly explained everything that would be involved and found a great deal for me. We were 3 months out from my mortgage ending at our first call.. and she continually kept checking for better deals for me until the switch over. Paula was always on hand and very responsive to any queries and questions.. I couldn’t have asked for a better broker.

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Jack Rawson
May 1, 2024

Claire was great throughout the mortgage process, with 2 people who quite frankly didn't have a clue she explained every part of the process and made our lives so much easier. Highly recommend!

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Eduard Brown
April 17, 2024

Jodi Kendall delivered outstanding service, expertly guiding us to secure the best mortgage deal. She provided clear explanations throughout the process and proactively searched for better options, ultimately securing a deal that saved us a significant amount of money. Her diligence and expertise were truly impressive.

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Jack McArdle
April 17, 2024

Paula and Louise have been absolutely incredible throughout the whole process. I was dealing with a very very tricky seller and estate agent who made the process of buying 10x more stressful by constantly changing up things but Paula sorted everything so quickly, easily and efficiently it made everything much more bearable. Paula helped me find the best mortgage rate, talked me through everything in a way I could understand as a first time buyer, helped me anytime I had any questions and was always on hand at the drop of a text to explain anything to me. It really felt like I had someone in my corner who I could rely on to make something so stressful as easy as possible and I can't thank Paula and Louise enough. I have throughly enjoyed the whole process working with Paula and I would absolutely recommend her to anyone looking for an incredible mortgage broker (and already have done multiple times!)

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Mark Armstrong
April 11, 2024

Great service and made it hassle free would recommend to anyone

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Terry Holt
April 2, 2024

Paula is always amazing! Always helpful and reachable! By far the best in the business

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Soiena Gorman
March 22, 2024

Claire has been absolutely amazing! I highly recommend her services. She has been clear, efficient and honest about what the best options are for me. I couldn’t recommend her enough! Absolutely amazing and finally got me the outcome I needed!

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sabrina green
March 20, 2024

Where do I start? From start to finish, Paula has made myself and partners first house purchase as smooth as possible. No question was ever too small or too big to answer (and trust me I asked a lot of questions!). No appointment was ever to late, Paula always accommodated us with no hesitation of which we were very grateful for especially working full time. At every stage from mortgage application to sorting insurance, Paula put us at ease and we always felt in safe hands. Even when Paula wasn't there, Louise was always on hand to help assist in her absence. If your looking for a mortgage advisor, you can rely on, trust and provide exceptional service, you will not be disappointed with Paula/Belle Maison - they really do go above and beyond the extra mile! I'd like to say thank you to Paula and Louise, for making our whole experience a positive one and being there with us every step of the way. I will continue to share your business with my friends and family, as should they need your services, I couldn't recommend anyone better than yourself and team.

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katie coulter
March 2, 2024

Claire has helped make the process of buying my first house seamless! She has helped every step of the way and quickly responded to any questions I have had. Even securing me a mortgage with a better interest rate when the rates dropped😃 She is amazing and I would highly recommend her to anybody 🏡🔑

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Phill White
February 21, 2024

Great ownership, from start to finish. Plenty of options and keeping me up updated on every stage. Personal approach is greatly appreciated, will definitely use again!

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David Morris
February 20, 2024

After a speaking to a couple of mortgage advisors in the past and not getting anywhere, I was introduced to Belle Maison Mortgages and Jodi. From the first call we had, I got the feeling the ball was rolling, and that was all down to Jodi. Even though the process took some time, Jodi was constantly working on bettering my offer, and managed to reduce it three times in that period. From a first time buyer who was completely in the dark about the whole process of buying a house, I would highly recommend Jodi and her services. 10/10

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Kelly Wright
February 17, 2024

Jodi was super helpful throughout the whole process of remortgaging our house. It was our first time having to go through this process so Jodi was amazing and answered all our Qs!

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Richard Flowitt
February 7, 2024

Caring, professional and friendly, we came to Jodi with no expectations at all and came away with everything we wanted. Can’t recommend enough. 10/10

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chris paterson
February 2, 2024

The handling of any business is incredibly efficient and high quality. Every member of the Belle Maison Mortgage team are phenomenal. Would recommend to any who needs a mortgage or a renewal.

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Laura Rose
February 1, 2024

This has not been an easy process but both Paula and Louise have been brilliant from the start! As first time buyers we have had a lot of questions to ask, but both Paula and Louise have answered these and gave a clear understanding. I would highly recommend them, thank you again ladies! Xx

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Donna Brook
February 1, 2024

Excellent service! Paula made the whole mortgage process easy & stress free. I would highly recommend 🤗

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Jordan Whittaker
February 1, 2024

Paula helped us buy our first home and was great help, accessible whenever we had questions and patient with all our concerns!

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Victoria Smith
January 31, 2024

Paula and the team are amazing! Helped sort our first remortgage out for us with no fuss. Will be coming to Paula for all future mortgage and insurance queries! Thanks again Paula and Belle Maison

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Ebony Jayn
January 31, 2024

5* service from Belle Maison. Our mortgage was explained really well, with no pressure and plenty of assistance. I hardly had to do anything and was reassured throughout, which made the process of buying our home a dream. You don’t need to hesitate, you’re in excellent hands with the team at Belle Maison. Thank you all so much!

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James Grainger
January 30, 2024

Claire has been amazing for us and we really couldn't recommend her highly enough. Claire has explained everything to us brilliantly, and has been so helpful with her advice. Claire put in so much effort with our new mortgage, responding very quickly to queries and submitting our mortgage applications in a very speedy manner. Claire also updated our mortgage application and got us a new mortgage offer when interest rates fell at short notice - saving us a considerable amount of money over our mortgage term. We would definitely recommend Claire to anyone!

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Rachel Crossdale
January 18, 2024

Paula has been absolutely fantastic and I can’t recommend her enough. Our employment isn’t straight forward and not only did Paula work with us to get the best value deal that was right for us but she listened to us and answered my thousands of questions. Nothing was too much trouble. The peace of mind is absolutely worth it. Paula took care of everything for us and massively reduced the stress (and paperwork) of moving. We will be sticking with her for our renewal in a few years time and any future moves.

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James Attwood
January 8, 2024

Claire was exellent at answering all questions and making buying our first home a very easy process, very good with communication and fast on getting things resolved, definitely recommend

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Courtney Rose Austin
December 15, 2023

Clare made the experience really simple and easy. Would 100% recommend.

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Ben Brown
December 15, 2023

Clare was brilliant from start to finish. As first time buyers it can be a stressful experience but Clare made it as simple as possible with no complications. Definitely would recommend.

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James Read
November 28, 2023

Paula & the team are first class when it comes to finding mortgages to suit you. Great support from beginning to completion, even when things aren’t 109% straight forward with your circumstances & in a tricky market. Thank you for your help!

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Neil Kemp
November 8, 2023

Great experience all round with a somewhat tricky mortgage situation to sort out but all went like clockwork and Claire's attention to detail and problem solving was top notch. Great service would definitely recommend!

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Elle Pearson
November 8, 2023

Claire has been amazing from start to finish. We couldn't be where we are now without her! She is so hard working and you can rely on her to get the job done! She is so thorough and kept in contact with me non stop. She reassured me throughout the whole process and is so kind and caring. The best women for the job. I couldn't have dreamed for a better Mortgage Broker. She made it happen for us even when we thought it wouldn't. Thank you so much Claire X

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Lauren Walshaw
November 1, 2023

I found Paula by pure accident a couple of years ago when I saw her advertisement for her mortgage services on a group page. I followed her ever since and she didn’t disappoint, I couldn’t fault Paula’s mortgage advice from beginning to end. No question was too little or too big and she helped us from throughout the whole process. Thank you again Paula for all the hard work you’ve put into to securing a mortgage for our forever home!

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Carl Hadi
September 14, 2023

Excellent, friendly service provided. Highly recommended!

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L Murakas
September 13, 2023

Jodi helped us with our first mortgage. She was very helpful and always happy to answer any questions we had and put our minds at rest. She was very good explaining things to a complete novice and I will definitely use her again when it comes to remortgaging! Highly recommend.

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reece adamson
August 27, 2023

Can’t thank Paula and her team enough. They were amazing through the whole process. Would highly recommend!

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Meg Bolderson
August 26, 2023

Thank you so much to Paula and all at Belle Maison! We had a fantastic experience from start to finish and the team made the mortgage process super quick and easy. Highly recommend!!

Paula & Louise at Belle Maison helped me secure the best mortgage offer for the 2nd time recently. At a time when rates were going up almost weekly Paula acted fast and helped me secure the best rate for me on a fixed rate deal, literally locking a deal in for me at 5pm before the rates increased by another 0.5%, I couldn't wish for a better service. The process was slick and efficient throughout and I felt valued as a customer. Once an offer was secured and we began the conveyancing Louise was always in our corner, chasing up progress and making sure everything flowed at the right pace and we were fully informed throughout. Our completion was seamless and timed perfectly to avoid exit penalties on the old mortgage. In two years when our fixed period ends I will definitely be going back to Paula for another mortgage review..... hopefully then the interest rates are much cheaper too :-) Thanks Belle Maison 5* service, would highly recommend.

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Heather Eriksen
July 27, 2023

Claire provided excellent service and support during my recent remortgaging. My situation wasn’t the easiest and yet she was always able to get me an answer and in the end found me a deal far better than any I would have been able to get alone. I would certainly recommend her to anyone and she will support you through the whole mortgage process.

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Dannie Bywater
July 12, 2023

Claire helped us with getting our mortgage for our first home and she made the whole process so easy and stress free. We had no clue where to start but Claire was so helpful from day one. We knew that we could ask her anything whether it be by email or phone call and she would be there to help us and answer any questions which is so nice when buying your first home. We really felt looked after by Claire and she is just a genuine and friendly person. We would and will 100% recommend Claire for anyone who needs help with their mortgage and we will definitely be doing so in the future. Thank you, Claire!

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Laura Pearson
June 30, 2023

Paula has been amazing in finding me the best deal for a mortgage and as a first time buyer the whole world of buying seemed so confusing to me. No question was too silly and both Paula and Louise have constantly kept in contact with me, checking in on progress and guiding me with what to expect. Can’t recommend them highly enough and will definitely be returning when it’s time to remortgage. Thanks so much!

Paula and the team are absolutely amazing - talked me through every step as being a single first time buyer is daunting! Would recommend Belle Maison to anyone. Thank you for helping to purchase my perfect home, i love it more and more everyday!

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Emma Ravenscroft
June 12, 2023

Paula was professional, friendly and communicative. She was always quick to respond and to set up an online call to work around our needs and commitments. Paula was helpful and gave us the information we needed in a succinct and ‘easy to understand’ way, making sure we made informed decisions about the cover we needed and wanted for our family. Would highly recommend. Thanks again!

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emma groves
June 2, 2023

Absolutely amazing!! Paula and her team were there for us every step of the way. It can be very overwhelming when buying your first home. However Belle Maison made the process completely stress & hassle free. We will definitely be using them again!!

Thank you so much Claire for all your help in securing our mortgage. You were amazing throughout! We couldn’t have done it without you. Thank you to everyone at Belle Maison you are all amazing at what you do and we will recommend you to all our friends and family. You have answered any questions we had and explained everything to us. Thank you again! ❤️🏡

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Adam Milner
May 26, 2023

Belle Maison were great and made everything really easy. The service was excellent and they came back to us quickly on all our queries. We would 100% recommend anyone to use Belle Maison if you are looking to find a mortgage.

Mortgage Jargon Buster

Whether you’re a first-time buyer, or looking to refinance your existing home, understanding this jargon is crucial to making informed decisions. That’s why we’ve created

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Mortgage Jargon Buster

Whether you're a first-time buyer, or looking to refinance your existing home, understanding this jargon is crucial to making informed decisions. That's why we've created this comprehensive Mortgage Jargon Buster — your go-to resource for demystifying complex mortgage terms.

Read More

Understanding Credit Reports and Scores: A Comprehensive Guide

Introduction Having a good credit score is like having a key that opens doors to better deals when you need to borrow money, like getting a loan, credit card, or mortgage. At Belle Maison Mortgage Solutions, we know that having good credit is really important if you want to get...

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Mortgage Capacity Report

What is a Mortgage Capacity Report and why would I need one?

A Mortgage Capacity Report provides you with a bespoke report, outlining how much you could borrow under a mortgage, following divorce/separation. The Basics Going through a divorce is undoubtedly a challenging and stressful experience, and one of the most significant hurdles is determining the division of assets and property. The...

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Bank of England Base Rate Increased to 5.25%

Andrew Bailey, Governor of the Bank of England has said that increases in the base rate level of interest will help to bring down inflation, however others have concerns that Britain could be pushed into a recession if interest rates increase further.

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Our clients have lots of good things to say about why they think Belle Maison are the “best in the business”. From first time buyers, to buy to let landlords our clients have come to trust the service we provide, comforted that we’re with them every step of the way.

Check out what our clients have to say about us below!

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Faith Yearwood
July 18, 2024

Review for Paula, My Mortgage Advisor, and Louise, Her Assistant I had the pleasure of working with Paula, my mortgage advisor, and Louise, her dedicated assistant. From the moment they picked up my case, they demonstrated exceptional commitment and professionalism. Last-Minute Weekend Assistance: When my mortgage application hit a critical point over the weekend, Paula and Louise stepped in promptly. Their availability and willingness to work during non-business hours were truly impressive. Guidance Every Step of the Way: Paula and Louise guided me through the entire process, ensuring I understood each stage. Their expertise helped me navigate complexities, and their patience eased any anxieties I had. Efficiency and Speed: Paula’s knowledge of lenders and mortgage processes, combined with Louise’s organisational skills, ensured that my case progressed swiftly. They worked tirelessly to secure my mortgage offer and kept me informed at every turn. Personalised Service: Paula and Louise didn’t treat me like just another client. They took the time to understand my unique situation and tailored their advice accordingly. Their personalized approach made all the difference. Completion Date Achieved: Thanks to their dedication, I’m thrilled to announce that my completion date is set for tomorrow! Paula and Louise turned what could have been a stressful experience into a smooth journey. In summary, Paula and Louise are an exceptional team. Their commitment, expertise, and genuine care for their clients make them stand out. I wholeheartedly recommend them to anyone seeking mortgage advice. Thank you, Paula and Louise! 🙌

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Rosy Bingham
June 29, 2024

Paula and Louise made buying our first house an enjoyable experience. They guided us through the process and made sure every box was ticked. We didn’t think we would be able to buy a house yet because of the nature of our work contracts, but this was made possible by the expertise at Belle Maison. We can’t thank them enough and recommend their services without hesitation ⭐️⭐️⭐️⭐️⭐️

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Ashley Nicholson
June 10, 2024

Jodie has made the process of our mortgage renewal really easy and took care of everything for us. Thank you Jodie for everything 🌟🌟🌟🌟🌟

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Jemma Perks
June 7, 2024

Paula and Louise have been absolutely fantastic at helping us secure our first mortgage. They explained the steps of becoming a home owner in a simple, yet thorough way, which was easy to understand. We wouldn’t have felt confident taking the big leap into home ownership without their help. As someone who had temporary work at the time, I didn’t think it was possible to get a mortgage, but they made it possible. Thank you, we really can’t recommend Belle Maison enough!!

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Andy Ward
June 6, 2024

Highly Recommended. Claire and then Louise extremely helpful in the whole process. Without them I simply wouldn't have been able to move into my new house. Can't Thank them enough for all their help and support. Thank You.

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MATTHEW BIDDLE
May 29, 2024

Jodi was absolutely brilliant and made everything as seamless as possible. Highly recommend! Thanks again for getting us the best mortgage deal :)

Faith Yearwood
Faith Yearwood

left us a 5 star review

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Faith Yearwood
July 18, 2024

Review for Paula, My Mortgage Advisor, and Louise, Her Assistant I had the pleasure of working with Paula, my mortgage advisor, and Louise, her dedicated assistant. From the moment they picked up my case, they demonstrated exceptional commitment and professionalism. Last-Minute Weekend Assistance: When my mortgage application hit a critical point over the weekend, Paula and Louise stepped in promptly. Their availability and willingness to work during non-business hours were truly impressive. Guidance Every Step of the Way: Paula and Louise guided me through the entire process, ensuring I understood each stage. Their expertise helped me navigate complexities, and their patience eased any anxieties I had. Efficiency and Speed: Paula’s knowledge of lenders and mortgage processes, combined with Louise’s organisational skills, ensured that my case progressed swiftly. They worked tirelessly to secure my mortgage offer and kept me informed at every turn. Personalised Service: Paula and Louise didn’t treat me like just another client. They took the time to understand my unique situation and tailored their advice accordingly. Their personalized approach made all the difference. Completion Date Achieved: Thanks to their dedication, I’m thrilled to announce that my completion date is set for tomorrow! Paula and Louise turned what could have been a stressful experience into a smooth journey. In summary, Paula and Louise are an exceptional team. Their commitment, expertise, and genuine care for their clients make them stand out. I wholeheartedly recommend them to anyone seeking mortgage advice. Thank you, Paula and Louise! 🙌

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Rosy Bingham
June 29, 2024

Paula and Louise made buying our first house an enjoyable experience. They guided us through the process and made sure every box was ticked. We didn’t think we would be able to buy a house yet because of the nature of our work contracts, but this was made possible by the expertise at Belle Maison. We can’t thank them enough and recommend their services without hesitation ⭐️⭐️⭐️⭐️⭐️

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Ashley Nicholson
June 10, 2024

Jodie has made the process of our mortgage renewal really easy and took care of everything for us. Thank you Jodie for everything 🌟🌟🌟🌟🌟

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Jemma Perks
June 7, 2024

Paula and Louise have been absolutely fantastic at helping us secure our first mortgage. They explained the steps of becoming a home owner in a simple, yet thorough way, which was easy to understand. We wouldn’t have felt confident taking the big leap into home ownership without their help. As someone who had temporary work at the time, I didn’t think it was possible to get a mortgage, but they made it possible. Thank you, we really can’t recommend Belle Maison enough!!

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Andy Ward
June 6, 2024

Highly Recommended. Claire and then Louise extremely helpful in the whole process. Without them I simply wouldn't have been able to move into my new house. Can't Thank them enough for all their help and support. Thank You.

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MATTHEW BIDDLE
May 29, 2024

Jodi was absolutely brilliant and made everything as seamless as possible. Highly recommend! Thanks again for getting us the best mortgage deal :)

Jodi was the third mortgage advisor I had tried in order to remortgage and then potentially sell my house. She was the only one who managed to complete the process with me and fully understood our rather complex situation. Thought out the process she was helpful, easily contactable and her skills and experience definitely made the situation less stressful. I’m already using Jodi again for my next project ☺️

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Simon Bennett
May 15, 2024

A fantastic service provided by Paula and Louise. Kept up to date through the entire process and all of our questions answered. I would definitely recommend the company and team, and already have done. Thank you again.

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Caroline Bennett
May 15, 2024

Absolutely fantastic experience with Paula and her team, super efficient, quick and friendly! Everything was sorted so efficiently from the first appointment through to completion of our re-mortgage! Keep up the awesome work Paula you are a fantastic lady and I wouldn't hesitate to recommend you! x

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Leesa McCarthy
May 1, 2024

Paula has been amazing from the very first call that we had together. She thoroughly explained everything that would be involved and found a great deal for me. We were 3 months out from my mortgage ending at our first call.. and she continually kept checking for better deals for me until the switch over. Paula was always on hand and very responsive to any queries and questions.. I couldn’t have asked for a better broker.

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Jack Rawson
May 1, 2024

Claire was great throughout the mortgage process, with 2 people who quite frankly didn't have a clue she explained every part of the process and made our lives so much easier. Highly recommend!

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Eduard Brown
April 17, 2024

Jodi Kendall delivered outstanding service, expertly guiding us to secure the best mortgage deal. She provided clear explanations throughout the process and proactively searched for better options, ultimately securing a deal that saved us a significant amount of money. Her diligence and expertise were truly impressive.

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Jack McArdle
April 17, 2024

Paula and Louise have been absolutely incredible throughout the whole process. I was dealing with a very very tricky seller and estate agent who made the process of buying 10x more stressful by constantly changing up things but Paula sorted everything so quickly, easily and efficiently it made everything much more bearable. Paula helped me find the best mortgage rate, talked me through everything in a way I could understand as a first time buyer, helped me anytime I had any questions and was always on hand at the drop of a text to explain anything to me. It really felt like I had someone in my corner who I could rely on to make something so stressful as easy as possible and I can't thank Paula and Louise enough. I have throughly enjoyed the whole process working with Paula and I would absolutely recommend her to anyone looking for an incredible mortgage broker (and already have done multiple times!)

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Mark Armstrong
April 11, 2024

Great service and made it hassle free would recommend to anyone

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Terry Holt
April 2, 2024

Paula is always amazing! Always helpful and reachable! By far the best in the business

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Soiena Gorman
March 22, 2024

Claire has been absolutely amazing! I highly recommend her services. She has been clear, efficient and honest about what the best options are for me. I couldn’t recommend her enough! Absolutely amazing and finally got me the outcome I needed!

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sabrina green
March 20, 2024

Where do I start? From start to finish, Paula has made myself and partners first house purchase as smooth as possible. No question was ever too small or too big to answer (and trust me I asked a lot of questions!). No appointment was ever to late, Paula always accommodated us with no hesitation of which we were very grateful for especially working full time. At every stage from mortgage application to sorting insurance, Paula put us at ease and we always felt in safe hands. Even when Paula wasn't there, Louise was always on hand to help assist in her absence. If your looking for a mortgage advisor, you can rely on, trust and provide exceptional service, you will not be disappointed with Paula/Belle Maison - they really do go above and beyond the extra mile! I'd like to say thank you to Paula and Louise, for making our whole experience a positive one and being there with us every step of the way. I will continue to share your business with my friends and family, as should they need your services, I couldn't recommend anyone better than yourself and team.

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katie coulter
March 2, 2024

Claire has helped make the process of buying my first house seamless! She has helped every step of the way and quickly responded to any questions I have had. Even securing me a mortgage with a better interest rate when the rates dropped😃 She is amazing and I would highly recommend her to anybody 🏡🔑

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Phill White
February 21, 2024

Great ownership, from start to finish. Plenty of options and keeping me up updated on every stage. Personal approach is greatly appreciated, will definitely use again!

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David Morris
February 20, 2024

After a speaking to a couple of mortgage advisors in the past and not getting anywhere, I was introduced to Belle Maison Mortgages and Jodi. From the first call we had, I got the feeling the ball was rolling, and that was all down to Jodi. Even though the process took some time, Jodi was constantly working on bettering my offer, and managed to reduce it three times in that period. From a first time buyer who was completely in the dark about the whole process of buying a house, I would highly recommend Jodi and her services. 10/10

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Kelly Wright
February 17, 2024

Jodi was super helpful throughout the whole process of remortgaging our house. It was our first time having to go through this process so Jodi was amazing and answered all our Qs!

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Richard Flowitt
February 7, 2024

Caring, professional and friendly, we came to Jodi with no expectations at all and came away with everything we wanted. Can’t recommend enough. 10/10

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chris paterson
February 2, 2024

The handling of any business is incredibly efficient and high quality. Every member of the Belle Maison Mortgage team are phenomenal. Would recommend to any who needs a mortgage or a renewal.

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Laura Rose
February 1, 2024

This has not been an easy process but both Paula and Louise have been brilliant from the start! As first time buyers we have had a lot of questions to ask, but both Paula and Louise have answered these and gave a clear understanding. I would highly recommend them, thank you again ladies! Xx

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Donna Brook
February 1, 2024

Excellent service! Paula made the whole mortgage process easy & stress free. I would highly recommend 🤗

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Jordan Whittaker
February 1, 2024

Paula helped us buy our first home and was great help, accessible whenever we had questions and patient with all our concerns!

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Victoria Smith
January 31, 2024

Paula and the team are amazing! Helped sort our first remortgage out for us with no fuss. Will be coming to Paula for all future mortgage and insurance queries! Thanks again Paula and Belle Maison

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Ebony Jayn
January 31, 2024

5* service from Belle Maison. Our mortgage was explained really well, with no pressure and plenty of assistance. I hardly had to do anything and was reassured throughout, which made the process of buying our home a dream. You don’t need to hesitate, you’re in excellent hands with the team at Belle Maison. Thank you all so much!

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James Grainger
January 30, 2024

Claire has been amazing for us and we really couldn't recommend her highly enough. Claire has explained everything to us brilliantly, and has been so helpful with her advice. Claire put in so much effort with our new mortgage, responding very quickly to queries and submitting our mortgage applications in a very speedy manner. Claire also updated our mortgage application and got us a new mortgage offer when interest rates fell at short notice - saving us a considerable amount of money over our mortgage term. We would definitely recommend Claire to anyone!

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Rachel Crossdale
January 18, 2024

Paula has been absolutely fantastic and I can’t recommend her enough. Our employment isn’t straight forward and not only did Paula work with us to get the best value deal that was right for us but she listened to us and answered my thousands of questions. Nothing was too much trouble. The peace of mind is absolutely worth it. Paula took care of everything for us and massively reduced the stress (and paperwork) of moving. We will be sticking with her for our renewal in a few years time and any future moves.

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James Attwood
January 8, 2024

Claire was exellent at answering all questions and making buying our first home a very easy process, very good with communication and fast on getting things resolved, definitely recommend

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Courtney Rose Austin
December 15, 2023

Clare made the experience really simple and easy. Would 100% recommend.

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Ben Brown
December 15, 2023

Clare was brilliant from start to finish. As first time buyers it can be a stressful experience but Clare made it as simple as possible with no complications. Definitely would recommend.

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James Read
November 28, 2023

Paula & the team are first class when it comes to finding mortgages to suit you. Great support from beginning to completion, even when things aren’t 109% straight forward with your circumstances & in a tricky market. Thank you for your help!

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Neil Kemp
November 8, 2023

Great experience all round with a somewhat tricky mortgage situation to sort out but all went like clockwork and Claire's attention to detail and problem solving was top notch. Great service would definitely recommend!

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Elle Pearson
November 8, 2023

Claire has been amazing from start to finish. We couldn't be where we are now without her! She is so hard working and you can rely on her to get the job done! She is so thorough and kept in contact with me non stop. She reassured me throughout the whole process and is so kind and caring. The best women for the job. I couldn't have dreamed for a better Mortgage Broker. She made it happen for us even when we thought it wouldn't. Thank you so much Claire X

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Lauren Walshaw
November 1, 2023

I found Paula by pure accident a couple of years ago when I saw her advertisement for her mortgage services on a group page. I followed her ever since and she didn’t disappoint, I couldn’t fault Paula’s mortgage advice from beginning to end. No question was too little or too big and she helped us from throughout the whole process. Thank you again Paula for all the hard work you’ve put into to securing a mortgage for our forever home!

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Carl Hadi
September 14, 2023

Excellent, friendly service provided. Highly recommended!

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L Murakas
September 13, 2023

Jodi helped us with our first mortgage. She was very helpful and always happy to answer any questions we had and put our minds at rest. She was very good explaining things to a complete novice and I will definitely use her again when it comes to remortgaging! Highly recommend.

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reece adamson
August 27, 2023

Can’t thank Paula and her team enough. They were amazing through the whole process. Would highly recommend!

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Meg Bolderson
August 26, 2023

Thank you so much to Paula and all at Belle Maison! We had a fantastic experience from start to finish and the team made the mortgage process super quick and easy. Highly recommend!!

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Rochelle Illingworth
August 9, 2023

Paula & Louise at Belle Maison helped me secure the best mortgage offer for the 2nd time recently. At a time when rates were going up almost weekly Paula acted fast and helped me secure the best rate for me on a fixed rate deal, literally locking a deal in for me at 5pm before the rates increased by another 0.5%, I couldn't wish for a better service. The process was slick and efficient throughout and I felt valued as a customer. Once an offer was secured and we began the conveyancing Louise was always in our corner, chasing up progress and making sure everything flowed at the right pace and we were fully informed throughout. Our completion was seamless and timed perfectly to avoid exit penalties on the old mortgage. In two years when our fixed period ends I will definitely be going back to Paula for another mortgage review..... hopefully then the interest rates are much cheaper too :-) Thanks Belle Maison 5* service, would highly recommend.

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Heather Eriksen
July 27, 2023

Claire provided excellent service and support during my recent remortgaging. My situation wasn’t the easiest and yet she was always able to get me an answer and in the end found me a deal far better than any I would have been able to get alone. I would certainly recommend her to anyone and she will support you through the whole mortgage process.

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Dannie Bywater
July 12, 2023

Claire helped us with getting our mortgage for our first home and she made the whole process so easy and stress free. We had no clue where to start but Claire was so helpful from day one. We knew that we could ask her anything whether it be by email or phone call and she would be there to help us and answer any questions which is so nice when buying your first home. We really felt looked after by Claire and she is just a genuine and friendly person. We would and will 100% recommend Claire for anyone who needs help with their mortgage and we will definitely be doing so in the future. Thank you, Claire!

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Laura Pearson
June 30, 2023

Paula has been amazing in finding me the best deal for a mortgage and as a first time buyer the whole world of buying seemed so confusing to me. No question was too silly and both Paula and Louise have constantly kept in contact with me, checking in on progress and guiding me with what to expect. Can’t recommend them highly enough and will definitely be returning when it’s time to remortgage. Thanks so much!

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Michelle Rennoldson
June 26, 2023

Paula and the team are absolutely amazing - talked me through every step as being a single first time buyer is daunting! Would recommend Belle Maison to anyone. Thank you for helping to purchase my perfect home, i love it more and more everyday!

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Emma Ravenscroft
June 12, 2023

Paula was professional, friendly and communicative. She was always quick to respond and to set up an online call to work around our needs and commitments. Paula was helpful and gave us the information we needed in a succinct and ‘easy to understand’ way, making sure we made informed decisions about the cover we needed and wanted for our family. Would highly recommend. Thanks again!

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emma groves
June 2, 2023

Absolutely amazing!! Paula and her team were there for us every step of the way. It can be very overwhelming when buying your first home. However Belle Maison made the process completely stress & hassle free. We will definitely be using them again!!

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Georgia Harrison
May 26, 2023

Thank you so much Claire for all your help in securing our mortgage. You were amazing throughout! We couldn’t have done it without you. Thank you to everyone at Belle Maison you are all amazing at what you do and we will recommend you to all our friends and family. You have answered any questions we had and explained everything to us. Thank you again! ❤️🏡

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Adam Milner
May 26, 2023

Belle Maison were great and made everything really easy. The service was excellent and they came back to us quickly on all our queries. We would 100% recommend anyone to use Belle Maison if you are looking to find a mortgage.